Access keys

The research portal supports the usage of access keys for an easy access to special parts of the page. To use these access keys a special key combination is used, which is depending on the browser used:

  • Internet Explorer: Use the ALT key followed by the access key to focus on the target element. Press ENTER to activate or click the target element.
  • Chrome: Use the ALT key (CTRL⌥ OPT on Mac) followed by the access key to focus on the target element. If the target element can be activated or clicked this will be done automatically.
  • Firefox: Use the ALTSHIFT key (CTRL⌥ OPT on Mac) followed by the access key to focus on the target element. If the target element can be activated or clicked this will be done automatically.
  • For other browsers please refer to the manual of this browser to find how access keys can be used.

The following access keys can be used in the research portal (for simplification only the format for Internet Explorer and Chrome is shown, modified the key sequence as needed):

  • ALT0: Opens the startpage.
  • ALT1: Jumps to the navigation.
  • ALT2: Jumps to the content section.
  • ALT3: Jumps to the header.
  • ALT5: Jumps to the search.

Accessibility Statement for Converis Portal 6.11

Clarivate is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Clarivate takes the following measures to ensure accessibility of Converis Portal 6.11:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Converis Portal 6.11 is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Converis Portal 6.11. Please let us know if you encounter accessibility barriers on Converis Portal 6.11:

We try to respond to feedback within .

Compatibility with browsers and assistive technology

Converis Portal 6.11 is designed to be compatible with the following assistive technologies:

  • browser Chrome, lastest version
  • browser Firefox, latest version
  • browser Safari, latest version
  • browser Microsoft Edge, latest version

Converis Portal 6.11 is not compatible with:

  • browsers older than 2 versions, Microsoft Internet Explorer

Technical specifications

Accessibility of Converis Portal 6.11 relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Converis Portal 6.11, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Converis Portal 6.11:

  1. Dashboard, General Search and Research Area Search: The dashboard uses html tables to structure the layout of the general search area, as well as the research area label. The presence of html tables could suggest the presence of a true data table, and the absence of which could mislead users. This will be fixed in the next release of Converis.
  2. Search Results: The search results page does not have an h1 element, making the header hierarchy unclear for users who rely on it to navigate the page. This will be fixed in the next release of Converis.

Assessment approach

Clarivate assessed the accessibility of Converis Portal 6.11 by the following approaches:

  • Self-evaluation
  • Collaboration with external accessibility experts (mindscreen GmbH, Munich, Germany)

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Clarivate
Anna Ratcliffe
Product Manager

Formal complaints

Formal complaints can be made using the contact address. We will get back to you with our plan to resolve the issue you are facing.

This statement was created on 21 July 2020 using the W3C Accessibility Statement Generator Tool, and last updated on 15 October 2020.